aHow can I return an item purchased in your physical store?Updated 14 hours ago
If you have made a purchase in one of our physical stores, you can make the return in any of our stores, presenting the purchase receipt. The return period is 30 calendar days from the date of purchase.
For exchanges, you will have to make a return and a new purchase.
You can also make a return remotely from any country in the European Union through our return portal. You will receive a return label and delivery instructions.
Once we receive your return, we will proceed to refund.
You can check the return costs and conditions HERE.