You have 30 calendar days from the purchase of your order to make a return.All you have to do is enter our returns portal and follow the instructions. Products must be returned in their original condition, unworn, unwashed and undamaged, and include
If you have ordered from outside the European Union, you will need to return your order and place a new order. Check all the information about returns and exchanges HERE.
You can return all items, except underwear due to hygienic reasons.The size exchange (only for European Union countries) or return period is 30 calendar days from the purchase date.Our swimsuits do not have a hygiene seal, so we would appreciate it i
Once we receive your return, we will proceed with the refund in the same payment method you used at the time of purchase and will notify you by email. If you paid with a gift card, the refund amount will be credited back to the gift card you used at
You can find the tracking number on the return label that we have sent you to print and attach to the package.With this number, you will be able to track your return from the shipping company's website. If you cannot find the tracking number on the r
You can return an item purchased in one of our shops directly to any of them within a maximum period of 30 calendar days from the day of purchase, presenting the sales receipt. You can also request a remote return through our return and exchange port